RICKI J. FAY
11956 Bernardo Plaza Drive, #222 • San Diego, California 92128
(858) 613-1900 • Cell: (619)316-0237 • Fax: (760)598-7200
E-mail: ricki@buildingconstructionpro.com

EXECUTIVE PROFILE
Ricki J. Fay has 30 years of professional experience in the construction industry with a major emphasis on roofing. Specific expertise in construction management is augmented by substantial industry related training and refined by hands-on management experience. Qualifications include strengths and skills in:

 
•Arbitration & Mediation •Bidding and Proposals •Budgeting & Estimating
•Business Management •Computer Applications •Cross-functional Skills
•Customer Satisfaction •Design/Construction •General Construction
•Motivational Leadership •Presentation Skills •Reconstruction
•Roofing Construction •Sales & Marketing •Specification Writing
•Strategic Planning •Teaching and Training •Time-Management

EDUCATION
PORTLAND STATE UNIVERSITY BS Degree
SAN DIEGO STATE UNIVERSITY Graduate Studies & Master Program

CERTIFICATION

ARBITRATION CERTIFIED
Arbitration Process: Code of Ethics, Business and Professional Code & Rules & Procedures.
Neutrality, lack of bias, honesty of process. Dealing with advocates, claimants, respondents & witnesses. Communication with parties and advocates; Interviewing skills while maintaining neutrality. Rendering fair and reasonable opinions and awards.

DISPUTE REVIEW BOARD CERTIFIED
Dispute Review Board Process: Organization and responsibilities of the Board. DRB Implementation, member selection, operation. Role in recommendations: Mediating or Arbitrating the dispute. Implementation of skills.

MEDIATION CERTIFIED
Mediation Certificate Process: Code of Ethics, role of mediator, cultural influences, working with tribunals and associations. Development of opening statements, disclosures, negotiation. Communication skills, evaluative negotiations, distributive negotiations, Close of mediation and facilitating settlement.

PROJECT MANAGEMENT
The professional management of a single project from the planning and design phase through closeout and occupancy. Technical, conceptual, and managerial skills. Control over diverse work processes, complex project schedules, and critical project costs. Control methods to facilitate management process, prevent potential project dangers, ensure quality, and save money.

CONSTRUCTION INDUSTRY ASSOCIATIONS INVOLVEMENT
Past President of the San Diego Roofing Contractors Association
Past President of the Roofing Contractors Association of California

ASSOCIATION MEMBERSHIPS

Construction Specifications Institute (CSI)
San Diego, California